Haven takes the security of all our owners and guests personal data seriously. We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, accessed, altered or disclosed in an unauthorised way. Examples of some of the measures we take include securing our IT systems and transactional areas of our websites and apps, regular monitoring of our systems against vulnerabilities and limiting access to your personal data to those who need to have access to it, to fulfil our services.
Data handling for Private Letting guests.
We will be requesting contact information for your guests to update them on our arrivals procedure, and to keep our parks safe and secure. We will send your guests an email with this information prior to their arrival. We will not use your guest’s data for any other reason than sharing key communications with them. For example, in case of an emergency. We will hold your guest's data for a maximum of 30 days after your guests have departed. At the end of that period your data will either be deleted completely or anonymised.